Frequently Asked Questions
A medical alert device is a small wearable gadget designed to call for help during emergencies. By pressing the button, it instantly alerts a monitoring center or your emergency contacts.
Yes, we provide free standard shipping on all orders over $100. For orders under $100, a small shipping fee applies, which will be shown at checkout.
If you're not completely satisfied with your purchase, you can return it within 14 for a full refund. Please ensure the item is unused and in its original packaging.
The TaylorTech STRIDE Smartwatch now has only automatic fall detection as an optional add-on. Our automatic fall detection technology is AI-enabled, which enables the technology to continuously learn movements and triggers to continuously improve accuracy and reduce false alarms.
Technical Specifications
| Feature | Details |
|---|---|
| Network | Nationwide AT&T 4G LTE |
| Location | Proprietary Location Tracking |
| Feature Button | Programmable |
| Fall Detection | Enhanced Fall Detection |
| Battery Life | Extended Usage |
| Feedback | Vibration for Hearing & Visually Impaired |
| Languages | Multiple Language Support |
| Design | Lightweight & Easy to Use |
Essential Plan
$29/mo
Reliable protection with all the essentials.
- Utilizes Cellular LTE Network (nationwide coverage)
- Powerful built-in two-way voice technology
- Proprietary Location Detection technology
- Multiple Language Support
- Vibration Feedback for hearing & visually impaired
- Rain & shower safe (do not submerge)
- 24/7 U.S.-based monitoring & emergency response
Advanced Plan
$34/mo
Everything in Essential, plus enhanced location features.
- Utilizes Cellular LTE Network (nationwide coverage)
- Powerful built-in two-way voice technology
- Proprietary Location Detection technology
- Multiple Language Support
- Vibration Feedback for hearing & visually impaired
- Rain & shower safe (do not submerge)
- 24/7 U.S.-based monitoring & emergency response
- Text to Locate – caregivers can request your location by text
Premium Plan
$39/mo
Annual includes FREE device of your choice — Watch or Pendant.
- Utilizes Cellular LTE Network (nationwide coverage)
- Powerful built-in two-way voice technology
- Proprietary Location Detection technology
- Multiple Language Support
- Vibration Feedback for hearing & visually impaired
- Rain & shower safe (do not submerge)
- 24/7 U.S.-based monitoring & emergency response
- Text to Locate – caregivers can request your location by text
- Enhanced Fall Detection – automatic alerts when a fall is detected
Annual savings shown vs 12 months of monthly billing. Premium annual savings include the value of a free device ($149.99). Pricing before taxes/fees. Coverage depends on local LTE availability.
Why Choose Taylor LLC’s Gemini
The Gemini device combines affordability with cutting-edge technology. Its sleek and lightweight design ensures maximum comfort while providing advanced features for safety, connectivity, and peace of mind. Ideal for users who want a reliable device without compromising on quality.
