 
Frequently Asked Questions
Yes, we provide free standard shipping on all orders over $100. For orders under $100, a small shipping fee applies, which will be shown at checkout.
If you're not completely satisfied with your purchase, you can return it within 14 for a full refund. Please ensure the item is unused and in its original packaging.
Yes. When the device detects a fall, it will ask “Fall Detected. Did you fall?”  In case of an accidental alarm, just click “cancel.” 
If the TaylorTech Teardrop battery level falls too low, the watch will speak out a “Low battery, charge me” warning.
Technical Specifications
| Feature | Details | 
|---|---|
| Network | Nationwide AT&T 4G LTE | 
| Location | Proprietary Location Tracking | 
| Feature Button | Programmable | 
| Fall Detection | Enhanced Fall Detection | 
| Battery Life | Extended Usage | 
| Feedback | Vibration for Hearing & Visually Impaired | 
| Languages | Multiple Language Support | 
| Design | Lightweight & Easy to Use | 
Essential Plan
$29/mo
Reliable protection with all the essentials.
- Utilizes Cellular LTE Network (nationwide coverage)
- Powerful built-in two-way voice technology
- Proprietary Location Detection technology
- Multiple Language Support
- Vibration Feedback for hearing & visually impaired
- Rain & shower safe (do not submerge)
- 24/7 U.S.-based monitoring & emergency response
Advanced Plan
$34/mo
Everything in Essential, plus enhanced location features.
- Utilizes Cellular LTE Network (nationwide coverage)
- Powerful built-in two-way voice technology
- Proprietary Location Detection technology
- Multiple Language Support
- Vibration Feedback for hearing & visually impaired
- Rain & shower safe (do not submerge)
- 24/7 U.S.-based monitoring & emergency response
- Text to Locate – caregivers can request your location by text
Premium Plan
$39/mo
Annual includes FREE device of your choice — Watch or Pendant.
- Utilizes Cellular LTE Network (nationwide coverage)
- Powerful built-in two-way voice technology
- Proprietary Location Detection technology
- Multiple Language Support
- Vibration Feedback for hearing & visually impaired
- Rain & shower safe (do not submerge)
- 24/7 U.S.-based monitoring & emergency response
- Text to Locate – caregivers can request your location by text
- Enhanced Fall Detection – automatic alerts when a fall is detected
Annual savings shown vs 12 months of monthly billing. Premium annual savings include the value of a free device ($149.99). Pricing before taxes/fees. Coverage depends on local LTE availability.
 
           
     
     
     
 

 
 
                   
                   
                  